Your adventure, our clean gear commitment
We believe in gear maintenance after every trek group because it keeps you safe and gear reliable. Regular care makes your equipment last longer, so it’s ready whenever you want to explore. Our goal is to ensure your safety and the best possible experiences every time you set out on an adventure.
Frequently Asked Questions
Rentals open on the 3rd of every month for the following month. Example-On 3rd January, we open rentals for the entire duration of February.
The shoe/jacket size would not be changed at the base camp. Make sure you are booking the right size. No refund will be given in case of a size mismatch
Your rental gear will be given to you at the base camp on the day you arrive.
In case you have rented a trekking backpack, there will be a cloakroom facility to keep your extra luggage and just carry what is needed for the trek.
Yes. You will have to pay a deposit amount at the base camp. This amount is to be paid to our store manager.
The deposit amount has to be paid for each item you are renting. The price differs from product to product. Here is a list of the deposit amounts for each item.
The deposit amount has to be paid in cash. So make sure you carry the right amount. Getting change at such remote locations gets difficult.
Rental Cost Range(Rs) | Deposit(Rs) |
Upto 500 | 1000 |
500-1000 | 2000 |
1000-2000 | 3000 |
Above 2000 | 4000 |
All our rental shoes are already broken in. There are very few chances of having a shoe bite.
In case we have bought a fresh lot of shoes, you might be the lucky one to get a new pair. However, the quality of the shoes is perfect. They are designed to avoid shoe bites.
You do not worry about getting a shoe bite.
To change the size of the ordered gear, you will have to cancel your order and re-book it. You will get a 96% refund of the amount you have paid.
Yes, you can cancel a single item from a bulk order. For example, if you have ordered shoes, a jacket, a pole, and a poncho, and you want to cancel the poncho alone, you can do it from your dashboard.
Our Store experience
Discover our Rentals Store at The Basecamps | Kotgaon | Manali | Sari