Crosstrek Cancellation Policy
Cancellation until 30 to 15 days before the trek start date: Full monetary refund on your payment method after deducting 4% transaction charges.
15 days to 24 hours before the trek start date: 50% monetary refund on your payment method.
No refund less than 24 hours before the trek start date.
No refund for cancellations at Basecamp
An appropriate fine, based on the extent of damage, will be charged.
The extent of damage will be decided by the store in charge.
Fines or lost charges are to be paid in the Basecamp; they won’t be deducted from your deposit.
Deposit money will be used if online payment is not possible.
An appropriate fine equivalent to the value of the gear will be charged.
If the deposit amount is insufficient, you will be required to pay the remaining cost.
No refund for trekkers who return from the middle of the trek due to ill health, disciplinary reasons, or personal reasons.
If a trek is called off by Indiahikes before it starts, a 96% monetary refund will be provided on your payment method.
Rescheduling or postponing of gears 7 days before the trek start date:
90% monetary refund.
Rescheduling or postponing of gears less than 7 days before the trek start date:
50% monetary refund.
No size changes are allowed at Basecamp and no refund for such cancellations.
No offline rentals are available at Base camps unless in emergencies.
Gears/rental amounts cannot be changed or used for other gears at Basecamp.
